Who’s next for the gaffe Hall of Fame?

Every year at least one previously well-respected major brand takes an almighty tumble in the reputation stakes. More often than not the crisis comes about because of a product or service problem, accident or even the persistent poor handling of some relatively minor issue until it has spiralled into a much bigger one.

Wordsmith secures second term with Solihull BID

Wordsmith Communication is delighted to have secured a second term providing PR support to Solihull Business Improvement District after a competitive pitch in October 2012.

Is your reputation adding value – or costing you business?

Trust in business leaders continues to be at a low ebb as the tough economic climate continues, with only the likes of politicians and journalists having a tougher time convincing people of their veracity!