“I would like to thank you very much for your real enthusiasm and dedication to get this right, you have clearly created something that we are happy to use and use widely.”

“I would personally like to thank you and Nick for your hard work and for your dedication to the project. From working with you both it became clear to me that it was not just a contract but more a team drive for Birmingham to succeed!”

“Deborah has assisted our business undergo site restructuring. Deborah’s experience and practical insight into the process and insightful empathy for all stakeholders, was invaluable. Looking back at the process, Deborah’s input and guidance in creating - to demanding timescales - a comprehensive communications plan from start to finish has helped our business achieve its objectives and in such a way that people throughout the business have felt well treated by a caring and professional employer. I am very appreciative of Deborah’s contribution and would have no hesitation in engaging with Deborah as future needs arise.”

“Wordsmith Communication worked with Marketing Birmingham and Birmingham City Council to edit and shape Birmingham’s bid to be a host city for the 2018 FIFA World Cup. Deborah worked as part of the team to understand what we wanted to achieve and how much the city had to offer. She then took the work of some twenty different contributors and created both a compelling narrative and consistent voice for our winning bid.”

“Deborah has a rare talent for listening between the lines to what you are thinking, when discussing a brief with her. I have no doubt Deborah has contributed significantly to the CEO I am today. She has a unique ear for hearing what audiences are saying and then creating the right messages in order to get engagement. When, on the rare occasion, we had to prepare for potential crisis she was one of the first people I wanted by my side. Her exemplary campaign management, crisis management, brand building and writing skills are second to none and without doubt will help any CEO she works with achieve high performance communications and brand building. ”

“I worked with Deborah for five years across two high profile brands and found her experienced approach to communications invaluable. A genuine wordsmith and seasoned communicator, Deborah is able to quickly evaluate challenges and opportunities, offering both a high level strategic direction and the detail of the tactical response.”